01 / FOR EMPLOYERS
Build a better team.
Meet qualified professionals for critical roles through responsive, carefully considered recruiting support and competitive placement terms.
Request Talent →A better way to recruit
Exceptional talent.
Stronger teams.
Lasting partnerships.
Jackson Talent Solutions connects ambitious professionals with organizations ready to grow—through thoughtful recruiting, fair terms, and relationships built on trust.
✦ Veteran-led business✦ People-first approach✦ Transparent recruiting terms
Recruiting is personal.
We believe it should stay that way.
We're here to remove the friction from hiring and help great people find great opportunities. Whether you're growing a team, considering your next career move, or exploring a recruiting partnership, we'll bring responsiveness, honesty, and care to every conversation.
Who we serve
One mission.
Three ways to connect.
Tell us what you're looking for. We'll help you take the next step without unnecessary complexity or pressure.
02 / FOR CANDIDATES
Find what's next.
Connect with a recruiter who values your experience, career goals, and the kind of opportunity that's right for you.
Join Our Talent Network →03 / FOR STAFFING PARTNERS
Grow together.
Explore transparent, mutually beneficial referral and split-fee relationships with a partner who values long-term collaboration.
Become a Partner →The JTS difference
Big on relationships.
Not unnecessary fees.
We take a straightforward approach to recruiting: listen first, present talent thoughtfully, communicate clearly, and build a partnership that makes sense for everyone involved.
Start a Conversation ↗01
Fair, transparent termsCompetitive pricing and clear expectations from the outset.
02
Quality over volumeThoughtful candidate matches rather than stacks of resumes.
03
Human-centered serviceRespect for clients, candidates, and agency partners.
04
Veteran-led valuesService, accountability, integrity, and a commitment to opportunity.
What we recruit for
Expertise where teams
need it most.
We focus on the business, customer, and technology roles that help organizations deliver outstanding results.
Customer Service & Contact Centers
IT Support & Service Delivery
Operations & Business Leadership
Project & Program Management
Administrative & Business Support
Customer Success & Experience
For job seekers
More than a résumé.
More than a placement.
We believe candidates deserve honest conversations, clear expectations, and meaningful representation. We welcome professionals from every background, with a special commitment to supporting veterans and military spouses.
Connect With JTS →Online registration forms are being finalized. Email inquiries are available in this preview.
About Jackson Talent Solutions
Built on experience.
Grounded in service.
Jackson Talent Solutions is the staffing and recruiting division of Jackson Federal Solutions LLC, an SBA-certified Service-Disabled Veteran-Owned Small Business (SDVOSB).
We help employers find people who can make a difference—and help professionals find opportunities where their experience is valued. Our approach is deliberately personal: understand the need, communicate clearly, and put the right people together.
Start a conversation →OUR COMMITMENTPeople first.
People first.
Integrity always.
Relationship-driven recruiting with transparent expectations and respect for everyone involved.
Our Mission & Values
Mission-driven talent.
Workforce solutions.
Our mission is to connect capable people with meaningful opportunities while making hiring more honest, responsive, and fair for employers and candidates alike.
Integrity
Clear communication, realistic commitments, and transparency in every engagement.
Service
We listen carefully and remain accountable to employers and candidates.
Fairness
Competitive, understandable terms and respect for each candidate's time and goals.
Quality
Thoughtful matches based on requirements and potential—not résumé volume.
★ SERVICE • OPPORTUNITY • COMMUNITY
Veterans and military spouses deserve meaningful career pathways.
We make a focused effort to connect veterans and military spouses with employers who recognize their skills, adaptability, leadership, and commitment.
Priority outreach. Open opportunity.Veterans and military spouses are a priority in our recruiting efforts, while every qualified candidate is welcome and considered fairly for applicable openings.
Our Veteran & Military Spouse Commitment
Recognizing the value of service.
Military experience can develop transferable strengths such as teamwork, resilience, operational discipline, and leadership. Military spouses often bring exceptional adaptability and diverse professional experience.
We work to translate those strengths into civilian career opportunities and help employers see the full value of each candidate's background.
Connect With Our Team →Our Services
Flexible hiring support.
Built around your needs.
We prioritize straightforward, personalized recruiting engagements, with service options discussed according to the role, timeline, and agreement.
Direct-Hire Recruiting
We identify and introduce professionals for permanent roles, with clear expectations and success-based arrangements where agreed.
Targeted Talent Search
Focused sourcing and screening for customer support, technology support, operations, and leadership positions.
Staffing Agency Partnerships
Collaborate with JTS on candidate referrals, open requisitions, and mutually agreed split-fee opportunities.
How We Work
A clear process from first conversation to next step.
01
Tell us what you need
Employers share an open role, candidates share their goals, and partners describe collaboration opportunities.
02
We listen and assess
We discuss priorities, experience, requirements, expectations, and timing.
03
We make introductions
With appropriate consent and agreements, we present relevant opportunities or candidates.
04
We stay involved
We support communication, interviews, and follow-through throughout the process.
Meet the Owner
Experience on both sides
of the hiring decision.
Recruiting built on a practical understanding of the people, skills, and leadership companies need to succeed.
Stephen Jackson is the founder of Jackson Talent Solutions, the staffing and recruiting division of Jackson Federal Solutions LLC, an SBA-certified Service-Disabled Veteran-Owned Small Business. He brings more than 20 years of experience spanning business operations, customer success, customer experience, contact center leadership, technology services, and service delivery.
Throughout his career, Stephen has led teams, managed complex client relationships, overseen service organizations, and worked alongside executives to strengthen customer satisfaction, operational performance, and business growth. His leadership experience includes responsibility for a 95-person department, management of multimillion-dollar business operations, and initiatives focused on customer retention, service quality, and team development.
Stephen's background in managed IT services and technology operations gives him firsthand insight into the technical expertise, communication skills, accountability, and leadership that employers expect. His experience across customer support, operations, and client-facing organizations allows him to evaluate candidates beyond a résumé—understanding both the demands of the position and the qualities that make someone effective within a team.
Before his civilian career, Stephen served in the United States Navy as an Operations Specialist and Search and Rescue (SAR) Swimmer. His military service reinforced a commitment to preparation, teamwork, discipline, and service—values that continue to shape how he works with employers, candidates, and recruiting partners.
Through Jackson Talent Solutions, Stephen is especially committed to opening doors for veterans and military spouses, recognizing the adaptability, resilience, and transferable skills they bring to the workforce. JTS welcomes qualified professionals from every background and believes strong recruiting relationships should be built on fairness, transparency, and respect.
Get Started
Let's make the next connection count.
Choose the path that best fits you. Online intake forms are being connected; meanwhile, each option opens a directed email to our team.
FOR EMPLOYERS
Request Talent
Tell us about your opening, timeline, and what great looks like.
Get in touch ↗FOR CANDIDATESJoin Our Network
Share your experience, career interests, and preferred work arrangement.
Get in touch ↗FOR STAFFING PARTNERSExplore a Partnership
Discuss candidate referrals, requisitions, and split-fee collaborations.
Get in touch ↗Frequently Asked Questions
Good questions. Straight answers.
Does JTS work with candidates who are not veterans?
Yes. We welcome qualified professionals from every background. Veterans and military spouses receive focused outreach and support, while hiring recommendations are based on job requirements and candidate qualifications.
What kinds of positions do you recruit for?
Customer service and contact centers, IT support and service delivery, administrative and operational roles, project and program management, and related leadership positions.
Do candidates pay to join the talent network?
No. Candidates are not charged to express interest or be considered for opportunities through JTS.
Do you offer split-fee recruiting partnerships?
We are open to discussing mutually beneficial referral and split-fee arrangements, subject to written terms before candidate submission.
Do you guarantee placement or a specific hiring timeline?
No. We work diligently to make relevant connections, but interviews, offers, and hiring decisions depend on individual circumstances and employers.